RON
RON
EUR
EN
RO
HU
EN
DE
GDPR - General Data Protection Regulation
GDPR: Politica de confidențialitate
DIEMER S.R.L. having its headquarters in Odorheiu-Secuiesc municipality, Lemnarilor street no. 14/23 Harghita county, registered at the ORC attached to the Harghita Tribunal under no. J19 / 26/2004, having CUI RO016044925 and IBAN code RO89 BTRL 0210 1202 9734 85XX opened at Banca Transilvania Odorheiu-Secuiesc Agency, represented by administrator Dr. Márton Zsolt, responsible for personal data protection: Márton Zsolt, e-mail: protectiadatelor@yoursignature.ro, tel. 0785-298.413, complies with the provisions of the General Regulation (EU) on data protection no. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, known as the GDPR.
Protecting your personal data is important to us.
Your personal data that we store and process is in principle collected directly from you and not from third parties. This privacy statement informs you about how we manage your personal data, as well as your privacy rights.
A. DIEMER S.R.L. collects, manages and stores your personal data for the following purposes:
order fulfillment (In this case, the legal basis for the processing of your personal data is contractual.)
transmission of information on newly launched products, promotions, competitions (In this case, the basis of the processing is your consent to receive this information.)
the transmission of personal data to public institutions or authorities, insofar as it is mandatory by law (In this case, the basis of processing is the legal obligation of the company DIEMER S.R.L.)
our compliance with the legal provisions in force (In this case, the basis of processing is the legal obligation of the company DIEMER S.R.L.)
offering and improving the services and products we offer (In this case, the basis of the processing is your consent)
establishing and remedying technical problems (In this case, the basis of the processing is your consent)
organizing the recovery of debts and resolving any legal situations related to the execution of the order / contract concluded between the parties (In this case, the legal basis is the legitimate interest of DIEMER SRL to protect its financial situation and recover its claims, such as and the legal obligation to provide
data of partners or courts for the purpose of conducting judicial and extrajudicial proceedings in connection with the performance of the contract.)
for other purposes, with your consent (eg providing content
personalized, to defend us against cyber attacks, to create and
account maintenance, etc.)
If DIEMER S.R.L. will find that it has a legitimate interest or a legal obligation to further process your personal data for other purposes, you will be duly informed accordingly.
You are not obliged to provide your personal data, but in their absence we cannot honor your orders, respectively we cannot keep you up to date with our news, promotions, contests / events, etc.
Your personal data is not transmitted to other persons, except for those partners we use to fulfill our obligations to you (eg courier services - name, surname, address, e-mail address, telephone number; newsletter services - e-mail address, online payment processing services - name and surname, etc.) and / or for the execution of legal obligations, as well as those partners we use to defend our legitimate interests and our contractual or legal rights, If you do not perform your obligations, you will perform them improperly or late.
Your personal data provided when registering an order, online or by phone, is kept for a period of 5 years. Your personal data provided for newsletter subscription is retained until you unsubscribe.
Your personal data provided for other purposes - e.g. registration for a contest - is kept for a period of 5 years.
The data is processed legally, fairly and transparently to you.
B. What happens to your personal data after processing has stopped?
Once the processing period indicated above expires, and DIEMER S.R.L. no longer has legal or legitimate reasons to process your personal data, the data will be deleted in accordance with its procedures, which may involve the archiving, anonymization or destruction of data.
C. Data processing security
DIEMER S.R.L. informs you that it constantly evaluates and updates the security measures implemented to ensure the safe and secure processing of personal data.
D. In the context of the processing of your personal data you have the following rights:
a) the right to be informed about the way in which your personal data is used, even from the moment of their collection
b) the right to access personal data processed: you have the right to obtain confirmation that your personal data are or are not processed and, if so, to have access to the type of personal data and the conditions under are processed by sending a request to the data controller;
c) the right to request the rectification or deletion of personal data: you have the possibility to request, by requesting the data controller, the rectification of inaccurate personal data, the completion of incomplete data or the deletion of your personal data in if (i) the data are no longer necessary for the original purpose (and there is no new or other legal purpose), (ii) the legal basis for the processing is the consent of the data subject, the data subject withdraws his consent and there is no other legal basis , (iii) the data subject exercises his right to object and the controller has no legitimate reason to continue processing, (iv) the data has been processed unlawfully, (v) the deletion is necessary to comply with EU law or or (vi) data have been collected in connection with information society services provided to children (if applicable), where applicable specific information on consent;
d) the right to request the restriction of processing: you have the right to obtain the restriction of processing in cases where: (i) you consider that the personal data processed are inaccurate, for a period that allows the operator to verify the accuracy of personal data; (ii) the processing is illegal, but you do not want us to delete your personal data, but to restrict the use of that data; (iii) if the data controller no longer needs your personal data for the purposes mentioned above, you yourself need data to establish, exercise or defend a right in court; or (iv) you objected to the processing, for the period during which we verify whether the legitimate grounds of the data controller prevail over the rights of the data subject;
e) the right to withdraw your consent to the processing, when the processing is based on the consent, without affecting the legality of the processing performed until that time;
f) the right to object to the processing of data for reasons related to the particular situation you are in, when the processing is based on a legitimate interest, as well as to oppose, at any time, the processing of data for direct marketing purposes , including profiling;
g) the right not to be subject to a decision based exclusively on automated processing, including the creation of profiles, which produces legal effects concerning the person concerned or affects him in a similar way in a significant manner;
h) the right to data portability, meaning the right to receive your personal data that you have provided to the data controller in a structured, commonly used and automatically readable form, as well as the right to transfer such data to another operator, if the processing is based on your consent or the performance of a contract and is carried out by automatic means;
i) the right to file a complaint before the National Authority for the Supervision of Personal Data Processing, headquartered in Bucharest, Sector 1, B-dul Gheorghe Magheru no. 28-30, at the telephone numbers: 0318059211 or 0318059212, at the e-mail address: anspdcp@dataprotection.ro.
j) the right to address the competent courts.
The above rights can be exercised at any time.
In order to exercise the above-mentioned rights, please send your request to protectiadatelor@yoursignature.ro. We will make every effort to respond to your request for the protection of personal data within 30 calendar days. This term may be extended unilaterally by DIEMER S.R.L. depending on the number of requests received or the difficulty of identifying yourself within this period.
E. Customer account
If you register and create a customer account, we will retain your account data (name, address, phone number, email address) and your order data in your customer account, which will be protected by -a direct password.
Our products and services are not intended for children under 16 and we do not knowingly collect data from persons under 16 years of age. If we find that a person under the age of 16 has provided us with personal data, we will delete it immediately.
If you create a customer account, this data will be stored and used in order to carry out the contract concluded between you and us. Creating such a customer account is intended to facilitate your future purchases.
Thus, your address information, payment methods and delivery provider are pre-selected for you for your next order. Please treat your access data as confidential and not to disclose it to unauthorized third parties. If you wish to delete your customer account data, you will need to send us a written request or email using our contact information.
Our web servers automatically save the information in the server log files, which your browser sends to us. This information represents the amount of data transferred, the type and version of internet browser used, the operating system used, the site previously visited, the IP address of the computer that accessed the web page and the time the request was sent to the server. DIEMER S.R.L. cannot assign this data to third parties.
These data are not correlated with other data sources and are automatically deleted after a 5-year storage period. The data is collected for statistical purposes only to further improve navigation on our site and is not analyzed in a way that could lead to your identification.
These sets of server log files are analyzed by us in an anonymous form to technically improve our offer and website, to make them easier to use, to identify and eliminate errors as quickly as possible and to control server capabilities.
F. Contact form
If you contact us through the contact form on our website, we will process the following data: name, surname, telephone number, e-mail address, content, subject, date, time. The storage of this data is necessary in order to be able to give you an answer to your questions and requests.
G. Complaints form
If you contact us and send us the completed complaint form, we will keep that information so that we can resolve your complaint and keep track of the complaints and situations that have occurred.
H. Newsletter, product advertising, offers, surveys, marketing
If you subscribe to the newsletter on our site, you give your consent for the storage of the e-mail address for the purpose of sending the newsletter through which you receive information about products, campaigns, company.
Through these newsletters, we will also launch opinion polls about our online store, about the products sold and the services provided. Thus, we will ask you about the delivery of products, returns, maintaining public relations, the functionality of the website, the design and structure of the website.
In each newsletter, there is a link that gives you the opportunity to unsubscribe from this type of email.
Exchanges of e-mails relating to orders, order status or shopping cart content are essential and are not included in the type of e-mail referred to in this section.
DIEMER SRL, as author / owner / administrator of the website www.yoursignature.ro reserves the right, at any time and without prior notice, to modify its Privacy Policy by updating it or by adapting it to the new regulations, practices or recommendations, the changes being valid from the moment they are posted on the website. Therefore, you are required to visit this page periodically in order to be aware of the news that has appeared in it.
Protecting your personal data is important to us.
Your personal data that we store and process is in principle collected directly from you and not from third parties. This privacy statement informs you about how we manage your personal data, as well as your privacy rights.
A. DIEMER S.R.L. collects, manages and stores your personal data for the following purposes:
order fulfillment (In this case, the legal basis for the processing of your personal data is contractual.)
transmission of information on newly launched products, promotions, competitions (In this case, the basis of the processing is your consent to receive this information.)
the transmission of personal data to public institutions or authorities, insofar as it is mandatory by law (In this case, the basis of processing is the legal obligation of the company DIEMER S.R.L.)
our compliance with the legal provisions in force (In this case, the basis of processing is the legal obligation of the company DIEMER S.R.L.)
offering and improving the services and products we offer (In this case, the basis of the processing is your consent)
establishing and remedying technical problems (In this case, the basis of the processing is your consent)
organizing the recovery of debts and resolving any legal situations related to the execution of the order / contract concluded between the parties (In this case, the legal basis is the legitimate interest of DIEMER SRL to protect its financial situation and recover its claims, such as and the legal obligation to provide
data of partners or courts for the purpose of conducting judicial and extrajudicial proceedings in connection with the performance of the contract.)
for other purposes, with your consent (eg providing content
personalized, to defend us against cyber attacks, to create and
account maintenance, etc.)
If DIEMER S.R.L. will find that it has a legitimate interest or a legal obligation to further process your personal data for other purposes, you will be duly informed accordingly.
You are not obliged to provide your personal data, but in their absence we cannot honor your orders, respectively we cannot keep you up to date with our news, promotions, contests / events, etc.
Your personal data is not transmitted to other persons, except for those partners we use to fulfill our obligations to you (eg courier services - name, surname, address, e-mail address, telephone number; newsletter services - e-mail address, online payment processing services - name and surname, etc.) and / or for the execution of legal obligations, as well as those partners we use to defend our legitimate interests and our contractual or legal rights, If you do not perform your obligations, you will perform them improperly or late.
Your personal data provided when registering an order, online or by phone, is kept for a period of 5 years. Your personal data provided for newsletter subscription is retained until you unsubscribe.
Your personal data provided for other purposes - e.g. registration for a contest - is kept for a period of 5 years.
The data is processed legally, fairly and transparently to you.
B. What happens to your personal data after processing has stopped?
Once the processing period indicated above expires, and DIEMER S.R.L. no longer has legal or legitimate reasons to process your personal data, the data will be deleted in accordance with its procedures, which may involve the archiving, anonymization or destruction of data.
C. Data processing security
DIEMER S.R.L. informs you that it constantly evaluates and updates the security measures implemented to ensure the safe and secure processing of personal data.
D. In the context of the processing of your personal data you have the following rights:
a) the right to be informed about the way in which your personal data is used, even from the moment of their collection
b) the right to access personal data processed: you have the right to obtain confirmation that your personal data are or are not processed and, if so, to have access to the type of personal data and the conditions under are processed by sending a request to the data controller;
c) the right to request the rectification or deletion of personal data: you have the possibility to request, by requesting the data controller, the rectification of inaccurate personal data, the completion of incomplete data or the deletion of your personal data in if (i) the data are no longer necessary for the original purpose (and there is no new or other legal purpose), (ii) the legal basis for the processing is the consent of the data subject, the data subject withdraws his consent and there is no other legal basis , (iii) the data subject exercises his right to object and the controller has no legitimate reason to continue processing, (iv) the data has been processed unlawfully, (v) the deletion is necessary to comply with EU law or or (vi) data have been collected in connection with information society services provided to children (if applicable), where applicable specific information on consent;
d) the right to request the restriction of processing: you have the right to obtain the restriction of processing in cases where: (i) you consider that the personal data processed are inaccurate, for a period that allows the operator to verify the accuracy of personal data; (ii) the processing is illegal, but you do not want us to delete your personal data, but to restrict the use of that data; (iii) if the data controller no longer needs your personal data for the purposes mentioned above, you yourself need data to establish, exercise or defend a right in court; or (iv) you objected to the processing, for the period during which we verify whether the legitimate grounds of the data controller prevail over the rights of the data subject;
e) the right to withdraw your consent to the processing, when the processing is based on the consent, without affecting the legality of the processing performed until that time;
f) the right to object to the processing of data for reasons related to the particular situation you are in, when the processing is based on a legitimate interest, as well as to oppose, at any time, the processing of data for direct marketing purposes , including profiling;
g) the right not to be subject to a decision based exclusively on automated processing, including the creation of profiles, which produces legal effects concerning the person concerned or affects him in a similar way in a significant manner;
h) the right to data portability, meaning the right to receive your personal data that you have provided to the data controller in a structured, commonly used and automatically readable form, as well as the right to transfer such data to another operator, if the processing is based on your consent or the performance of a contract and is carried out by automatic means;
i) the right to file a complaint before the National Authority for the Supervision of Personal Data Processing, headquartered in Bucharest, Sector 1, B-dul Gheorghe Magheru no. 28-30, at the telephone numbers: 0318059211 or 0318059212, at the e-mail address: anspdcp@dataprotection.ro.
j) the right to address the competent courts.
The above rights can be exercised at any time.
In order to exercise the above-mentioned rights, please send your request to protectiadatelor@yoursignature.ro. We will make every effort to respond to your request for the protection of personal data within 30 calendar days. This term may be extended unilaterally by DIEMER S.R.L. depending on the number of requests received or the difficulty of identifying yourself within this period.
E. Customer account
If you register and create a customer account, we will retain your account data (name, address, phone number, email address) and your order data in your customer account, which will be protected by -a direct password.
Our products and services are not intended for children under 16 and we do not knowingly collect data from persons under 16 years of age. If we find that a person under the age of 16 has provided us with personal data, we will delete it immediately.
If you create a customer account, this data will be stored and used in order to carry out the contract concluded between you and us. Creating such a customer account is intended to facilitate your future purchases.
Thus, your address information, payment methods and delivery provider are pre-selected for you for your next order. Please treat your access data as confidential and not to disclose it to unauthorized third parties. If you wish to delete your customer account data, you will need to send us a written request or email using our contact information.
Our web servers automatically save the information in the server log files, which your browser sends to us. This information represents the amount of data transferred, the type and version of internet browser used, the operating system used, the site previously visited, the IP address of the computer that accessed the web page and the time the request was sent to the server. DIEMER S.R.L. cannot assign this data to third parties.
These data are not correlated with other data sources and are automatically deleted after a 5-year storage period. The data is collected for statistical purposes only to further improve navigation on our site and is not analyzed in a way that could lead to your identification.
These sets of server log files are analyzed by us in an anonymous form to technically improve our offer and website, to make them easier to use, to identify and eliminate errors as quickly as possible and to control server capabilities.
F. Contact form
If you contact us through the contact form on our website, we will process the following data: name, surname, telephone number, e-mail address, content, subject, date, time. The storage of this data is necessary in order to be able to give you an answer to your questions and requests.
G. Complaints form
If you contact us and send us the completed complaint form, we will keep that information so that we can resolve your complaint and keep track of the complaints and situations that have occurred.
H. Newsletter, product advertising, offers, surveys, marketing
If you subscribe to the newsletter on our site, you give your consent for the storage of the e-mail address for the purpose of sending the newsletter through which you receive information about products, campaigns, company.
Through these newsletters, we will also launch opinion polls about our online store, about the products sold and the services provided. Thus, we will ask you about the delivery of products, returns, maintaining public relations, the functionality of the website, the design and structure of the website.
In each newsletter, there is a link that gives you the opportunity to unsubscribe from this type of email.
Exchanges of e-mails relating to orders, order status or shopping cart content are essential and are not included in the type of e-mail referred to in this section.
DIEMER SRL, as author / owner / administrator of the website www.yoursignature.ro reserves the right, at any time and without prior notice, to modify its Privacy Policy by updating it or by adapting it to the new regulations, practices or recommendations, the changes being valid from the moment they are posted on the website. Therefore, you are required to visit this page periodically in order to be aware of the news that has appeared in it.